FREQUENTLY ASKED QUESTIONS

Learn more about our flights.

Please arrive 15 – 20 minutes before your scheduled flight so you and everyone else in your party can sign a required liability waiver. If nobody is in the office at the time of your arrival, please make yourself comfortable as the pilot is likely out on another tour and will return soon.

All of our Portland flights depart from the Troutdale Airport in Troutdale, Oregon. Our location is at:

1350 NW Perimeter Way, Troutdale, OR 97060
We are capable of carrying a maximum of three passengers plus one pilot* comfortably and safely per flight. This is dependent on aircraft availability.

*Aircraft are limited to 525 pounds for most flights. Our Volcano, Mountain Loop, and Coastal Cruise flights have a limitation of 600 pounds. If your group exceeds these weights, please contact us and see what options are available.
Weather can sometimes be tricky. Flying is our business, so the decision to cancel or postpone a flight doesn’t come easy.

The pilot will make the final call as to whether or not the flight will operate and will be the best judge of conditions. The pilot will only cancel the flight if the weather is deemed to jeopardize the safety of the flight. If your flight is cancelled due to weather, we will reschedule you for a time of your choosing.
You can read more about our Cancellation Policy by clicking here.
We accept payment for flights via the online booking system on our website and accept all major credit cards. We also take credit/debit card payment at our location, or over the phone. Sorry, we do not accept cash, checks, or even I.O.U.’s.
Simply put, we’re not. On some of our flights, we offer per person pricing if you’re going solo. If you want a private flight for up to three people, you can purchase that option for a fixed rate. Flying an airplane isn’t cheap, but we have taken great lengths to ensure that flights are affordable and the experience is completely memorable.
Per FAA regulations, a child age 2 years old or younger is required to sit in the lap of an adult. We also HIGHLY recommend that you bring ear protection for younger children as our headsets may not fit them very well.
Yes, prior to the flight, everybody will be required to sign a liability waiver. For participants under the age of 18, a parent or guardian is required to sign on their behalf. If you do not wish to sign the waiver, your flight will be cancelled (see cancellation policy).
No matter where you go, flying over it is an incredible experience. While you’re traveling, we know there are a few other great choices out there of fun things to do. But if you’re looking for something really different to do, that’s where we come in. As the highest rated, most affordable aerial tour company around, we provide air tours, aircraft charter, and flight adventures that nobody else offers.
We have complimentary drinks available for before your flight and we do allow drinks on board our aircraft. Please check with us before your flight if you want to bring other food or drink options with you onboard.
Pretty, pretty, pretty good.

Not only are they commercially rated pilots with an amazing safety record, but they also have local experience and great stories. They will fly you around smoothly, answer your questions knowledgeably, and help make your entire experience the absolute best.
Unfortunately, we don’t have large enough aircraft at this time to accommodate that demand. But we can always do separate flights so everyone can enjoy a flight! For groups larger than 3 people, we can do two back to back flights to accommodate your group. Please contact us to arrange group flights and events.
We do! We operate year-round (weather permitting) with daily options in the summer and a slightly reduced schedule from November 1 to March 1 on select flights.
Sure do. If you enter code #FLYENVI at checkout*, you will get 5% off your flight!

*Discount codes can not be retroactively applied after a booking is made
We recommend you consider the weather and dress accordingly. If it’s hot outside, it will be warm on the airplane, but will cool off once flying. The airplane has heat, so if it’s cold in the winter, just ask the pilot to adjust the temperature as needed.
They’re not. We only offer airplane tours and charters.
There is no age limit to enjoy our tours, however, any participant under age 18 must be accompanied by an adult and/or have a parent or guardian sign a waiver on their behalf.
Per FAA rules and regulations, an adult passenger may carry (free of charge) on his or her lap, one child under 2 years of age. While we do have child size hearing protection, we strongly recommend you brining ear protection for your infant just in case what we provide is not suitable.
Please consult with your physician prior to flying with us to see if it is safe or not to go on a flight.
Unfortunately, we do not allow pets on our flights. For support animals, please contact us.
To learn more about booking a flight using a Groupon, click here.
Only one code type is permitted per transaction and can not be combined with any other deals. Gift card voucher codes can not be combined with other gift card codes, discount codes, or other promotional codes.

Gift card and gift certificate values, and/or promo codes can not be retroactively applied to an existing or already completed reservation.
- Unfortunately, our reservation system only accepts one code per transaction. Gift card voucher codes can not be combined with other gift card codes, discount codes, or other promotional codes.
- Unfortunately, our reservation system only accepts one code per transaction. Gift card voucher codes can not be combined with other gift card codes, discount codes, or other promotional codes.

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FREQUENTLY ASKED QUESTIONS

Learn more about our flights.

How early and where should I arrive for the flight?