Frequently Asked Questions

Please arrive 10 – 15 minutes before your scheduled flight so you and everyone else in your party can sign a required liability waiver. If nobody is in the office at the time of your arrival, please make yourself comfortable as the pilot is likely out on another tour and will return soon.

All of our flights depart from the Troutdale Airport in Troutdale, Oregon. Our location is at:

1350 NW Perimeter Way, Troutdale, OR 97060

We are capable of carrying a maximum of three passengers plus one pilot* comfortably and safely per flight. This is dependent on aircraft availability.

*Weight restrictions apply: The total weight that the aircraft can carry varies on the aircraft type, amount of fuel required, and the combined passenger weights. Our flight team will be happy to calculate this for you, so it is very important that you provide your accurate weight.

Weather is a tricky one sometimes, and while in other parts of Portland the weather is good (or bad), the weather in Troutdale may be the complete opposite. Flying is our business, so the decision to cancel or postpone a flight doesn’t come easy.

We accept payment for flights via the online booking system on our website and accept all major credit cards. We also take credit/debit card payment at our location, or over the phone. Sorry, we do not accept cash, checks, or even I.O.U.’s.

Simply put, we’re not. On some of our flights, we offer per person pricing if you’re going solo. If you want a private flight for up to three people, you can purchase that option for a fixed rate. Flying an airplane isn’t cheap, but we have taken great lengths to ensure that flights are affordable and the experience is completely memorable.

A child may only sit on the lap of an adult at no additional cost if they are under 2 years old. We also HIGHLY recommend that you bring ear protection for younger children as our headsets may not fit them very well.

​When you’re looking for things to do in Portland, we know there are a few other choices out there. But if you’re looking for something really different to do in Portland, that’s where we come in. As the highest rated, most affordable aerial tour company in Portland, we provide air tours, aircraft charter, and flight adventures that nobody else offers.

Sure do. If you enter code #FLYENVI at checkout, you will get 5% off your flight! Also, check out places like Travelzoo, Groupon, TripAdvisor, and Airbnb, where you may find better deals!

Nope. While helicopters are incredible machines, they are also incredibly expensive, and we want to make the experience accessible to everyone by keeping prices low.

There is no age limit to enjoy our tours, however, any participant under age 18 must be accompanied by an adult and/or have a parent or guardian sign a waiver on their behalf.

Per FAA rules and regulations, an adult passenger may carry (free of charge) on his or her lap, one child under 2 years of age. While we do have child size hearing protection, we strongly recommend you brining ear protection for your infant just in case what we provide is not suitable.

Please consult with your physician prior to flying with us to see if it is safe or not to go on a flight.

Unfortunately, we do not allow pets on our flights.

If you purchased a flight voucher on Groupon, you will use the 8-digit voucher code given to you by Groupon when you purchased the deal. Look for the correct flight that will work with your voucher and enter the code in the promo code box to zero out the balance.

For vouchers titled “Sunset Gorge flight for 2”, the flight you will want to book is the Wonderful Waterfalls flight.

Unfortunately, our reservation system only accepts one code per transaction. Gift card voucher codes can not be combined with other gift card codes, discount codes, or other promotional codes.