Privacy Policy

Privacy Policy — SMS Program Effective Date: March 16, 2026

1. Overview Envi Adventures, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you participate in our SMS messaging program operated through Twilio.

2. Information We Collect When you opt in to our SMS program, we may collect the following information:

• Your mobile phone number
• Opt-in date, time, and method (e.g., web form, keyword, point of sale)
• Message interaction data (e.g., delivery status, opt-out requests)
• Device type and wireless carrier information
• Any information you voluntarily provide when contacting support

3. How We Use Your Information We use the information collected through this SMS program to:

• Send you the text messages you have requested or consented to receive
• Process and honor opt-out and opt-in requests
• Provide customer support and respond to inquiries
• Comply with legal obligations and enforce our Terms & Conditions
• Analyze program performance and improve our messaging services
• Prevent fraud and ensure the security of our communications

4. How We Share Your Information We do not sell, rent, or trade your mobile phone number or personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: We use Twilio as our SMS messaging platform. Twilio processes message delivery on our behalf and is bound by its own privacy policy and data protection obligations. You can review Twilio’s privacy policy at twilio.com/legal/privacy.
• Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via SMS or our website if such a transfer occurs.

5. Data Retention We retain your mobile phone number and associated opt-in records for as long as you are an active subscriber or as required by applicable law. If you opt out, we will retain a record of your opt-out to ensure we honor your request and comply with carrier and regulatory requirements. Opt-out records are typically retained for a minimum of 4 years.

6. Your Rights & Choices You have the following rights regarding your personal information:

• Opt Out: Text STOP at any time to unsubscribe from our SMS program.
• Access: You may request a copy of the personal information we hold about you by contacting us at hello@enviadventures.com
• Deletion: You may request that we delete your personal information, subject to any legal retention obligations.
• Correction: You may request that we correct any inaccurate information we hold about you.

To exercise any of these rights, contact us using the information in Section 9.

7. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or via SMS is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

8. Children’s Privacy Our SMS program is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly. Participants must be 18 years of age or older.

9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: hello@enviadventures.com
• Phone: 1-844-359-3684 (Mon–Fri, 9 AM – 5 PM ET)
• Mail: 1350 NW Perimeter Way, Troutdale, OR 97060 

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you via SMS or by posting the updated policy on our website at www.enviadventures.com/privacy. Your continued participation in the SMS program after any changes constitutes your acceptance of the updated policy.